Charles has been with TAI for seven years and moved into his current position as Director, Client Experience in 2023. He has worked in the insurance industry on the direct side where he managed a reinsurance administration team, as well as client relationships. On the reinsurance side, Charles served previously as VP and Account Executive, a role in which he was responsible for generating new business, establishing new relationships, and deepening existing relationships. In his spare time, he likes to travel with his family and enjoys fishing and mountain biking.

Favorite book: The Finest Hours, by Casey Sherman (Charles grew up with the author, so he's partial to his books as many are based on New England events).

Contact: charles.gordon@taire.com